Magnificently place on 123 acres of lush tropical foliage on a secluded stretch of nearly 2000 feet of white sandy beach, this beach front property creates a gorgeous settings for any getaway.

Distance from Airport: Located 5 miles south of the Cancun International Airport, about a 10 minute drive
Distance from Downtown: Located 35 minutes from downtown Cancun.
Distance from Beach: Beachfront resort
Local Transportation Options: Car rental and 24 hour taxis are available at an additional charge. Lobby to lobby transportation, free of charge
Car Rentals at Hotel: Yes

Hotel Rating: 4.5
Number of Rooms: 2103


Room Category Descriptions:

• PG - 2-Bedroom Presidential Golf Suite
  Rooms have a living room, dining room, half kitchen, half bathroom, screened terrace with chairs. Amenities: hair dryer, coffee maker, ceiling fan, minibar containing sodas, bottled water & domestic beer, turndown service, liquor dispenser, bathrobes & slippers, LCD TV with satellite in most rooms, digital safe laptop size), individually controlled air conditioner, direct telephone/alarm clock, iron/iron board. Located on the golf course 5 minutes from the main hotel and the beach.
  Occupancy: 6 adults/ 2 children /6 total
  Bedding: 1 king and 2 double beds
• JG - Junior Golf Suite
  Seating area, double whirlpool, screened terrace with chairs and table, turndown service, liquor dispenser, minibar, satellite TV, ceiling fan, designer bath amenities, bathrobes, safe, phone, and 24-hr room service. Located on the golf course 5 minutes away from the main hotel and the beach. Children not allowed in this room category.
  Occupancy: 2 adults/2 total
  Bedding: 1 king bed only
• PZ - 2-Bedroom Presidential Suite
  Rooms with double whirlpool, terrace with lounge chairs, chairs and table, entrance hall, living room, dining room, half kitchen, half bathroom, LCD TV with satellite in most rooms with remote control.
  Occupancy: 6 adults/ 2 children / 6 total
  Bedding: 1 king and 2 double beds

• SPO - Superior Deluxe Oceanfront (Nizuc section) - Effective 12/24/08 and beyond
  Features an oceanfront view, double whirlpool, private bath w/shower only, balcony, in-room liquor dispenser, minibar, LCD TV w/satellite, purified water, Farouk bath amenities, bathrobes and slippers, in-room safe, individually controlled air conditioning, coffee maker, direct dial telephone, alarm clock, dryer, iron/iron board, wireless Internet, 24-hour room service, and turn-down service. All rooms are nonsmoking. Occupancy: 2 adults/2 total
  Bedding: 1 king
  
• CL - Concierge Level Room (Nizuc section)
  Including rooms with signature views, 24-hour room service, two 25 minute massages, nightly turn down service and petit-fours, espresso/American coffee machine, in-room DVD player/CD Player, IPod dock/radio/alarm clock, pillow menu, aromatherapy kit, L'occotane en provence bath amenities, exclusive concierge phone service, private dinner at select locations, upgraded brand of liquors in room dispenser, private beach lounge chair area with waiter service, an exclusive beach bag, private check-in and out and late checkout and early check-in (subject to availability)
  Occupancy: 2 adults/ 2 total
  Bedding: 1 king bed
  
• GV1 - Grand Villa - 4-Bedroom - Grand Section:
  Each bedroom features a double whirlpool and private bathroom with shower only. The villa also features a terrace with lounge chairs, living room and dining room with chairs and table, and additional half bathroom. There is also a liquor dispenser with whiskey, tequila, rum, and vodka; minibar with soda, bottled water, and domestic beer; LCD TV in each bedroom; purified water; Farouk bath amenities; bathrobes and slippers; digital laptop-size safe; individually controlled air conditioning; coffee maker; direct dial telephone; alarm clock; hair dryer; iron/ironing board; wireless Internet; 24-hour room service; and turn-down service.
  Occupancy: 12 guests total (maximum 10 adults)
  Bedding: 2 bedrooms with king-size beds and 2 bedrooms with 2 double beds
  

• SUPF - Family Deluxe (Sunrise)
  968 square-foot room featuring a double whirlpool, private bath with shower only, balcony with 2 chairs and a table, welcome amenities for families, Xbox 360/DVD player, selection of Xbox Games upon request, selection of DVDs upon request, Fun in the Sun Bucket Kit, Kid's special room service menu, L'Oreal bath products, family guide with activities schedule, LCD TV with satellite, purified water, Farouk bath amenities, bathrobes and slippers including mini size for children, digital laptop-size safe, individually controlled air conditioning, coffee maker, direct dial telephone, alarm clock, hair dryer, iron and ironing board, wireless Internet, 24-hour room service, and turn-down service. Room also has a liquor dispenser with whiskey, tequila, rum, and vodka, and a minibar with sodas, bottled water, domestic beer, and kid-friendly snacks. Garden or ocean view, subject to availability at time of check in.
  Occupancy: 4 adults / 4 children / 6 adults total
  Bedding: 1 king bed and 2 double beds
• SUPD - Deluxe Room - Resort View
  484 square fee of luxurious room with view of resort or common areas, with double whirlpools, hair dryer, coffee maker, minibars, liquor dispensers, digital safe, 24-hour room service, nightly turndown service, wireless internet, private marble bathroom with shower, balcony, chaise lounge chairs and table.
  Occupancy: 4 adults/4 total
  Bedding: 2 double beds or 1 king, subject to availability at time of check in.
• SUP - Superior Deluxe - Garden View
  484 square fee of luxurious room with lagoon view , with double whirlpools, hair dryer, coffee maker, minibars, liquor dispensers, digital safe, 24-hour room service, nightly turndown service, wireless internet, private marble bathroom with shower, balcony, chaise lounge chairs and table.
  Occupancy: 4 adults/4 total
  Bedding: 1 king
• SPOV - Superior Deluxe - Ocean View
  436 square fee of luxurious room with ocean view , with double whirlpools, hair dryer, coffee maker, minibars, liquor dispensers, digital safe, 24-hour room service, nightly turndown service, wireless internet, private marble bathroom with shower, balcony, chaise lounge chairs and table.
  Occupancy: 4 adults/4 total
  Bedding: 1 king

Every guest room features the new Palace Bed, a double-cushioned pillow-top mattress with specially designed comfort coils to ensure a wonderful night's sleep. All guests staying in the JG (Junior Golf Suite) & PG (2-Bedroom Presidential Golf Suite) will now have access to their own personal golf cart.

Room Details:

• Adjoining Rooms: Yes, on request and subject to availability
• Air Conditioning: Yes, individually controlled
• Bathroom Amenities: Farouk bath amenities, bathrobes and slippers, hair dryer, marble bathroom with glass enclosed shower
• Balcony / Patio: Yes / No
• Cribs: Yes, on request and subject to availability
• Internet Access: Yes, included in price
• Iron / Ironing Board: Yes / Yes
• Kitchen Facilities: No, Mini-bar and liquor dispenser
• Non-Smoking Rooms: Yes, on request and subject to availability
• Rollaway Beds: Yes, on request and subject to availability
• Safe Deposit Boxes: Yes, digital safe in room
• Smoke Alarm / Sprinklers: Yes / No
• Telephone: Yes, direct dial phone, additional fees may apply
• Television / Radio: Yes, LCD flat screen TV with satellite in all rooms / Yes, with alarm clock

Hotel Details:

• Babysitting Service: No
• Check-in / Check-out: 3:00pm / 12:00pm
• Child Ages: Children 3 and under stay free with adult when using existing bedding
• Concierge: Yes
• Courtesy room / Day Room: No
• Housekeeping Service: Daily
• Luggage Check / Storage: Yes / Yes
• Luggage Porter / Bellhop: Yes / Yes
• Number of Floors / Elevators: 3 floors / yes, in main building only
• Other Guest Services: Laundry services, dry cleaning, doctor on call 24 hrs a day, beauty salon, travel agent and car rentals, wedding services, tour desk, currency exchange, ATM machine and business center. Additional fees apply for services listed above.

Handicapped rooms: Yes, 12 rooms (not available in golf suites)
Preconfirmed handicapped rooms: No
TDD rooms: No
Wheelchair accessible: Yes
Wheelchairs available at hotel: Yes
Handrails in bathroom: Yes
Roll-in showers: No
Bars in shower/chair: Yes
Shower lift: No
Alert Plus - audio/visual alert system: No
Smoke detectors with flashing light: No
Lamps that flash on/off if phone rings: No
Shake alarms/pillows: No
Closed-captioned TV: No
Braille: No
Seeing eye dogs allowed: No

Dining Facilities:

Nizuc Section -

• El Manglar - Location - Central lobby, Cuisine - Italian, Breakfast buffet International - 6:30 am - 11:30 am, Lunch buffet Int'l. - 12:30 pm - 4:00 pm, Dinner buffet - 6:00 pm - 11:00 pm, Dress code - Casual.
• Arrecifes - Location: Central lobby, Cuisine: Brazilian, Breakfast buffet International: 7:00 am - 11:30 am, Lunch buffet Int'l.: 11:30 am - 5:00 pm, Dinner buffet: 6:00 pm - 11:00 pm, Dress code: Casual.
• Los Caporales - Location: Central lobby, Cuisine: Mexican a la carte, Dinner Only: 6:00 pm - 11:00 pm, Dress code: Casual elegance.
• El Caribeno Restaurant - Breakfast buffet International: 7:00 am - 11:30 am Lunch buffet International: 12:30 pm - 4:00 pm, Dinner a la carte: 6:00 pm - 11:00 pm, Dress code: Casual.
• Palapa Delfines - Poolside restaurant/bar (Grill), Lunch buffet: 11:30 am - 4:00 pm, Dinner buffet: 6:00 pm - 11:00 pm, Dress code for dinner: Casual.
• Palapa Pelícanos (Sushi) - Poolside restaurant/bar, Lunch Int'l buffet: 12:30 pm - 4:00 pm, Dinner a la carte: 6:00 pm - 11:00 pm

Sunrise Section -

• La Góndola - Location: Adjacent to lobby, Cuisine: Italian, Breakfast buffet International: 7:00 am - 11:30 am, Dinner buffet: 6:00 pm - 11:00 pm. Dress code: Casual
• MoMoNoHaNa - Location: Adjacent to lobby, Cuisine: Oriental a la carte, Dinner Only: 6:00 pm - 11:00 pm, Dress code: Casual elegance.
• Bugambilias - Location: Central lobby, Cuisine: Mexican, Breakfast buffet: 6:45 am - 11:00 am, Lunch buffet: 12:30 pm - 4:30 pm, Dinner buffet: 6:00 pm - 11:00 pm, Dress code: Casual, Night owl snack service: 12:00 am - 4:00 am
• Palapa Fragata - Poolside restaurant/bar, Cuisine: Seafood, Lunch buffet International: Noon - 4:30 pm, Dinner buffet: 6:30 pm - 10:30 pm
• Palapa Barracuda (Steak house) - Poolside restaurant/bar, Breakfast buffet International: 8:00 am - 10:30 am, Lunch buffet International: 11:30 am - 4:30 pm, Dinner a la carte: 6:30 pm - - 10:30 pm, Dress code for dinner: Casual
• No reservations needed at the restaurants

Dress Code:

• Casual: Wet clothing or uncovered swimwear not allowed.
• Casual Elegence: Long pants, collared shirts, and shoes required.

Room Service: Yes, 24 hour room service is included

Cocktail Lounges or Bars:

Nizuc Section -

• Lobby bar - Snacks, bar & live music From 10:00 am - 1:00 am
• La Jungla - Lounge & bar: 10:00 pm - 1:00 am

Sunrise Section -

• Lobby bar - Snacks, bar and live music from 10:00 am - 1:00 am
• Beach Lounge - Bar service, sushi & snacks from 6:00 pm - 12:00 am
• Pool Bar Columpios - From 10:00 am - 10:00 pm

Entertainment:

• Andrómeda Disco - Disco & bar from 10:30 pm - 3:00 am, The disco is also open from 8:00 to 10:30 pm to teens (ages 12 - 17)

Pool: Yes 2, 650 ft lagoon-style pools & 1 out door pool at Golf Club
Whirlpool: Yes, 6 Jacuzzis


Beach: Yes, beachfront
Watersports: All non-motorized water sports are included


Spa: At the full service deluxe spa you will have a choice of the latest spa services – massages, bath therapies, facials and body scrubs – expertly administered in 30 spacious treatment rooms. All Spa packages include complimentary use of the hydrotherapy facilities on the day of your scheduled appointment. Hydrotherapy Facilities include: Contrast Lagoon, Jacuzzi, Herbal steam room, Dry sauna with Eucalyptus, Pressure showers, Hydro Reflexology (Foot whirlpool), Personal care amenities, Water, juice and fruit, Robe and sandal service, Showers, Private Locker

For Palace Resorts guests not purchasing a Spa service the fee for the Hydrotherapy Facilites is $25 per person, per day. Hydrotherapy Area Open From : 8:00am to 8:00pm, Spa Service Open from : 9:00 am to 7:00 pm

To insure you get the treatments and times of your choice, we suggest advance reservations. If you have any questions, send us an email to touristicinfo @palaceresorts.com . Spa reservations can also be requested once at the resort.

Fitness Center: 2 fitness centers offering Yoga and Pilates classes, as well as sauna and steam baths


Golf: Boasts the Jack Nicklaus Signature golf course a 27-hole championship course, one of the best golf clubs in Mexico.
Tennis: Yes, 6 lit tennis courts


Shopping: Gift shops, Beauty Salon, Spa Boutique at Golf Club, Pro-shop at Golf Club, and Jewelry stores all on site.
Other: 2 kiddie pools, Dive tank, Scuba diving demonstration, Water sports marina, 2 basketball courts, 2 beach volleyball courts, Pool volleyball, Beach soccer, Meditation garden, Climbing tower, Miniature golf course, Bicycles, Billiards, Ping-pong, Table games, Daily activities, Theme parties or shows nightly, Sports book/ electronic bingo center - offering 240 slot machines

Full All-Inclusive Plan Rating features include:

• All meals and beverages
• 24-hour room service
• Unlimited long distance phone calls to Mexico, USA and Canada, (restrictions apply, calls must be made from your room, other international calls will be charged at a special rate, if unused, this service can not be exchanged for cash)
• Taxes and gratuities
• Exchange privileges with select Palace Resorts
• Non-motorized watersports activities *Kayaks/ paddle boats/ sailing/ boogy boards and snorkeling*
• Tennis, basketball, volleyball
• 2 fitness centers
• Mini-golf at Moon Palace Golf & Spa Resort
• Scuba diving lessons on premises *certified lessons available at additional cost*
• Scheduled theme parties daily
• Tours can be arranged for at hotel. See the hotel front desk for details. Unlimited tours based on selection provided by the hotel.

Valid December 24, 2008 and beyond - PASSPORT PROMOTION

• 30 % discount on one round of golf (at regular price; per adult/per day) at Playacar Spa & Golf Club, Moon Spa & Golf Club, and Riviera Cancun Golf Club. Transportation is included.
• 25% discount on select spa treatments from regular price, per adult, per day. Not applicable at beauty salons.
• Buy one get one free for swim with the dolphins, purchased directly through the hotel.
• Buy one get on free for ATV tour, purchase directly through the hotel.
• $25 credit for slot machines, available in the sports book at Moon Palace
• Unlimited tours to: Chichen-Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Wet'n Wild, Zip Line at Holkan Kingdom Park. All tours are subject to availability and change without notice. Please check with the hotel front desk upon arrival for the most up to date schedule.

Golf Option (valid beginning 12/24/08 - 12/23/09) includes:

• One round of golf per room,per night for one guest
• Transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf Club and Moon Palace Spa & Golf Club)
• Beverages, snacks, and shared golf cart
• Tee times can be reserved ninety (90) days prior to arrival. Tee times can be prearranged at teetimes@palaceresorts.com or by fax at 011-52-998-881-6086 or 6090. Office hours are from 9:00am - 6:00pm / Tel: 011-52-998-881-6000 ext: 4135 or 4136.
• The Golf Package rate must apply to ALL adults sharing the same room. Golf package is not transferable. Unused rounds of golf due to weather conditions or for any other reason are non- refundable. No rain checks will be provided. Children 13-17 years of age must be booked as adults to receive the golf package. Golf option is not available for children 12 years of age and under.
• Tee times are subject to availability

Golf Option (valid 12/24/09 - 12/23/10) includes:

• Golf package includes unlimited rounds of golf per adult, per stay
• Transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club)
• Beverages, snacks and shared cart
• Tee times can be reserved up to ninety (90) days in advance to arrival by emailing teetimes@palaceresorts.com or by fax at 011.52.998.193.2001. Office hours are 7:00am . 8:00pm
• Golf clubs, and other golf equipment is NOT included, but is available to rent for an additional charge
• Golf package includes unlimited rounds of golf per adult, per stay. All adults sharing the same room must pay the golf package rate. It cannot be sold separately. Unused rounds of golf due to weather conditions or for any other reason are non-refundable. No rain checks will be provided. Golf package applies to guests paying the adult rate. Children ages 13 - 17 must be booked as adults to receive the golf package. Tee times are subject to space and availability. Stays that combine golf and non-golf package rates are only allowed to book their included tee times during the portion of the stay paying the golf package rate.

Golf & Spa Option (valid Dec 24, 2009 -– Dec 23, 2010) includes:

• Golf / Spa Package includes 1 round of golf OR 1 select spa treatment per adult/per night.
• Golf option includes: Transportation to and from Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts, and Moon Spa & Golf Club and Rounds of golf, beverages, snacks, and shared cart.
• Spa Treatment option includes: Aroma Reflexology (50 min); Sport Massage (50 min); Zen Shiatsu (50 min); Invigorating Leg & Foot Massage (25 min) + Refreshe Facial (25 min); Face, Head & Shoulder Acupressure (25 min) + Refresher Facial (25 min); or Body Scrub (25 min) + Manicure or Pedicure (25 min).
• Tee times and spa services can be reserved up to 90 days prior to arrival
• Tee times can be pre-arranged at teetimes@palaceresorts.com or by fax at 011.52.998.193.2011. Office hours are 7:00am -– 8:00pm
• Spa reservations can be pre-arranged at toursinfo@palaceresorts.com or by fax at 01.52.998.193.2011. Office hours are from 7:00am -– 8:00pm

  Golf/spa package includes 1 round of golf or 1 select spa treatment per adult/per night. All adults sharing the same room must pay the golf/spa package rate. It cannot be sold separately. Unused rounds of golf due to weather conditions or spa treatments for any reason are non-refundable. No rain checks will be provided. Golf package applies to guests paying the adult rate. Children 13–17 years of age must be booked as adults to receive the golf/spa package. Tee times and spa services are subject to space and availability. Stays that combine golf/spa and non-golf/spa package rates are only allowed to book their included tee times/spa service during the portion of the stay paying the golf/spa package rate.

• Minimum check-in age: 18
• Credit card deposit required upon check in: Yes, for incidentals

Other Restrictions:

• Springbreak students are not allowed
• 3-night minimum stay required
• Some restaurants may require a dress code and reservations

• Year built: 1999
• Most recent renovations: 2003, 2006 - Added additional rooms

• Self-contained security for families
• Dive tank available for lessons
• Beautiful, spacious, ocean-view room with double jacuzzi
• Stay at one Palace Resort enjoy them all in Cancun, Riviera Maya and Cozumel (scheduled transfers to hotel zone throughout the day)
• Wedding services available
• 24-hour room service

Palace Passport Promotion:

• Including 25% Golf discount, 25% Spa discount, unlimited tours (tours subject to availability and change without notice) and more.

• This property is ideal of family vacations and couples alike. Perfect for the ultimate destination wedding.

• 25-minute taxi ride to shopping and nightlife
• Depending on the currents, seaweed may wash up on shore
• Grounds are very large so there is a lot of walking (courtesy carts available)
• Does not accept springbreakers

• Child Ages: Children 3 and under stay free with adult when using existing bedding Children 4-17 years of age pay child rate with adult using existing bedding
• Children’s Activity Program: Kids Club - For kids age 4-12, kids will have a blast with all the pre-planned activities at the on-site kids club and a lunch menu consisting of a variety of treats kids love. Hours: 10:00am - 4:30pm & 6:30pm - 9:30pm.
• Children under 4 must be accompanied by an adult
• All children who wish to participate must be registered by 11am the day of
• Please wear appropriate attire for all activities
• Kids Club will remain open during the indoor activites, but will be closed during the outdoor activities
• For further information, please call x4160 upon arrival Example of activities offered: Tennis, basketball, mini-golf, water color, making cookies, pinata games, movie night, pool and beach activities
• ***Program subject to changes***
• Babysitting Service: No, only Kids Club
• Children’s Amenities: Children's playground, 2 kiddie pools with slides and water activities, Kids Club